Known widely as GlanceGuest, it enables Intuit’s customer support team to see your screen or remotely control your mouse and keyboard (with permission) to resolve software issues much faster than by phone or chat alone. This solution is especially beneficial for users who need precise, hands-on guidance, making it one of the most efficient QuickBooks remote access tools available for Intuit customers.
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About Intuit Inc. and Glance Networks Inc.
Intuit Inc. is a multinational company based in California specialising in the production of financial software with its major products being QuickBooks and TurboTax, which are known in different parts of the globe. As of 2022, Intuit employs more than 14,000 people with its annual revenue more than $12 billion.
Glance Networks Inc., a company established in 2013 and located in Wakefield, MA, specializes on the co-browsing and screen-sharing technologies. Their Glance Guest product is the brand relied on by the call centers and customer support departments all around the globe and is used by Intuit technical support department.
What is Glance.Intuit.com Remote Assistance?
Glance Intuit is remote screen-sharing software provided and developed by Intuit, part of the Glance Guest Software Suite. It aids TurboTax and QuickBooks users to display their screen safely to Intuit support team so that their issues can be solved quicker.
When you experience challenges with filing taxes or doing accounting, you may simply download and install GlanceGuest app, and the Intuit support professionals can remotely access your screen and help you out.
The website www.glance.intuit.com can be used by both tax professionals and Intuit business owners supporting TurboTax or QuickBooks to do remote screen sharing with the support team at Intuit.
Essentially, they utilize the same service, both being provided by the same company, in the following applications: the Glance Intuit program and the www.glance.intuit.com site, which allow the support team to gain access to your computer remotely. This way, they could see what issue you have in QuickBooks or TurboTax, which will enable them to help you resolve the issue quickly and enjoy high-quality support as a whole.
How Does Glance.Intuit Fit into QuickBooks Remote Access?
While Glance.Intuit.com is not a full remote desktop solution; it plays a crucial role in the QuickBooks remote access ecosystem by providing session-based remote support. Unlike VPN or Remote Desktop Protocol (RDP) setups that grant full access to your computer, Glance.Intuit focuses on fast, secure, and temporary screen sharing, along with remote control only during live support sessions.
This makes it ideal for scenarios where you require immediate help troubleshooting QuickBooks Desktop problems without the setup complexity of permanent remote desktop configurations.
How to Access QuickBooks Desktop Remotely Using Glance.Intuit.com
Follow these simple steps to use Glance.Intuit.com as your trusted QuickBooks remote access tool:
1. Visit the Glance Intuit Website
Open a new web browser: Chrome/Firefox/Edge and go to www.glance.intuit.com.
2. Download the GlanceGuest Software
It should automatically download the lightweight(Windows- GlanceGuestSetup.exe) setup file. Otherwise refresh the page or use another browser.
3. Install the Software
Open and run the installer package downloaded and give it installation rights when the pop-up appears. Go through the set-up prompted on the screen getting you done in minutes.
4. Launch the Application and Enter Session Code
Open the Glance Intuit app and enter the unique session code provided by your Intuit support representative.
5. Start Your Remote Support Session
The agent will be sharing your secure screen. You can also enable remote control to enable the agent to navigate your remote access quickbooks desktop directly. You can terminate access at any time by terminating the session.
Why Use Glance.Intuit for QuickBooks desktop remote access?
- Secure permission-based remote support: Any data will be encrypted through Transport Layer Security (TLS), and remote support demands explicit user permission.
- Fast and easy setup: The lightweight GlanceGuest client installs rapidly, avoiding complex network configurations.
- Reliable troubleshooting: Screen sharing allows support agents to understand and fix QuickBooks Desktop remote access issues efficiently, reducing resolution time.
- Free for Intuit customers: There are no additional fees for using Glance Intuit as part of Intuit’s customer support.
Troubleshooting Download and Installation
If you experience issues downloading or running Glance Intuit:
- Refresh this download page or change broswer (chrome, Firefox, edge recommended).
- Turn off VPN services, firewalls or antivirus programs that would restrict the download.
- Install Windows as administrator.
- To find solutions to any ongoing issues, refer to Glance support at 1-800-446-8848 or send an email to support@glance.net.
Conclusion
Glance.Intuit.com is a remote access solution that is required in using remote access QuickBooks Desktop and TurboTax software in case one needs technological aid with the software. Its Screen sharing and remote control functionalities are easy to use and secured which gives an excellent support experience to the customers in filling the distance of values between customer demands and expert advice.
Not sure how to access QuickBooks Desktop remotely? Or ideal to have efficient remote troubleshooting? Glance Intuit has a secure, straightforward solution that has been built into the Intuit ecosystem of support.
Get started using the support today at www.glance.intuit.com and download the GlanceGuest software and connect immediately with the certified experts who are keen to help you.
Glance Intuit Remote Access – FAQs
No, you can share your screen without sending a remote control. You can both grant and remove remote control.
Yes, this service is free for Intuit customers needing support.
Yes it can be removed like any other ordinary program.
It offers both efficient and secure screen sharing with an optional control of the remote system during live support calls improving troubleshooting and customer satisfaction.